Aerial black and white view of ocean waves crashing against dark rocky coastline with white sea foam.

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How can I join?

To join us, simply (click here).

How do I request a quote?

To request a free quote, simply (click here)

How do I request a refund?

To request a refund, simply (click here) and complete the form with your order details and a brief explanation. This helps us review your request efficiently and process it as smoothly as possible. Once submitted, our team will review it and follow up with the next steps. All refunds are issued in accordance with our booking policy, online store policy, and contract terms.

Can I change my gallery password?

Yes, simply (click here) to update your gallery password. Please allow 24–48 hours for the new password to become active if the information provided is correct.

How does the booking process work?

To learn more about our booking process and session preparation, simply (click here).

Can I add someone else to my gallery?

Yes, you can request to add an additional contact to your gallery. To add a contact, simply (click here).

What payment methods do you accept?

Payments may be made by cash, Interac e-Transfer, or credit card upon request. Flexible payment options through Klarna and Affirm are also available for eligible bookings. A 4% processing fee applies to all credit card, Klarna, and Affirm payments.

How can I check the balance of my gift card or coupon?

To check the remaining balance or available value of your gift card or coupon, simply (click here). We’ll verify the code and let you know the current balance or remaining value.